1. Introduction

Welcome to Drapedesi! These Terms of Service ("Terms") govern your access to and use of our website and services, including but not limited to fashion retail, custom orders, order fulfillment, and shipping (collectively referred to as the "Services").

By accessing, browsing, or using Drapedesi.com, you agree to comply with and be legally bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our Services.

Ownership

This website is part of VIBGYOR VENTURES and is owned by NILADRI DAS. In these Terms, references to “We,” “Us,” and “Our” refer to Drapedesi.

2. Eligibility & Acceptance of Terms

To use our Services, you must:

• Be at least 18 years old. If you are below 18, you may use our Services under the supervision and legal consent of a parent or guardian, who will be responsible for any contracts entered into on your behalf.
  
  
• Be legally capable of entering into binding agreements under applicable Indian laws.
  
  
• Agree to these Terms. By using Drapedesi.com, you confirm that you accept these Terms and agree to comply with them.
  
  

We reserve the right to refuse access to our Services to anyone for any reason at any time.

3. Service Description & Scope

Drapedesi offers fashion and apparel products, custom orders, and related services, which include:

• Ready-to-wear fashion products
  
  
• Customizable clothing and accessories
  
  
• Order fulfillment and shipping
  
  
• Occasional collaborations with third-party designers
  
  

These Terms apply to all activities associated with using our platform and Services.

4. Account Registration

To access certain Services, you must create an account by providing accurate and current information.

• You are responsible for maintaining the confidentiality of your account details, including your password.
  
  
• You must notify us immediately of any unauthorized use of your account.
  
  
• You are liable for all activities under your account unless proven otherwise.
  
  
• You may not use another person’s account without their express permission.
  
  

We reserve the right to suspend or terminate accounts suspected of misuse, fraud, or violation of these Terms.

5. User Responsibilities

By using Drapedesi.com, you agree to:

• Provide accurate information during registration and order placement
  
  
• Use high-quality, accurate files for any custom product orders
  
  
• Comply with all applicable local, state, and international laws
  
  
• Refrain from uploading or ordering products containing:
  
  
• Copyright-infringing content
  
  
• Hate speech, violence, or illegal activity
  
  
• Adult or explicit content
  
  
• Offensive, defamatory, or obscene materials
  
  

We reserve the right to remove any content or cancel orders that violate these rules.

6. Ownership & Intellectual Property

• User Content: You retain ownership of any designs, images, or materials you submit for custom orders. By submitting them, you grant Drapedesi a non-exclusive, royalty-free license to use them for production, marketing, and order fulfillment purposes.
  
  
• Drapedesi Intellectual Property: All content on Drapedesi.com, including logos, product designs, website content, and promotional materials, belongs to Drapedesi and cannot be used without our written permission.
  
  

7. Orders & Fulfillment Process

• Order Placement: Orders are processed based on the information you provide. You are responsible for ensuring the accuracy of designs, sizes, colors, and shipping details.
  
  
• Order Confirmation: You will receive an email confirmation after placing your order. Once processing begins, changes cannot be made.
  
  
• Fulfillment Timeline: Most orders are processed within 1-5 working days. Shipping timelines depend on your location and the selected shipping method.
  
  
• Shipping Responsibility: Drapedesi is not liable for third-party courier delays, lost packages, or damage during transit.
  
  

8. Pricing, Payments, & Billing

• Product prices are listed on Drapedesi.com and may change without notice.
  
  
• Payments must be made in full before your order is processed.
  
  
• We accept various payment modes, including Credit/Debit Cards, UPI, Net Banking, and Wallets.
  
  
• All payments are processed in Indian Rupees (INR) unless otherwise specified.
  
  
• As a buyer, you are responsible for any applicable taxes, including GST.
  
  

9. Shipping & Delivery

We offer domestic and international shipping:

• Domestic Shipping: Standard delivery is 2-9 business days, but may vary based on location and external factors like weather or strikes.
  
  
• International Shipping: Delivery timelines vary. You are responsible for any customs duties, taxes, or import fees.
  
  
• Tracking: You will receive tracking details once your order is shipped.
  
  
• Incorrect Shipping Information: You are responsible for providing accurate shipping details. Additional shipping costs due to errors are your responsibility.
  
  

10. Returns, Refunds, & Cancellations

• Custom Products: Non-returnable unless there is a manufacturing defect.
  
  
• Defective Products: Contact support@drapedesi.com within 7 days of delivery with photo/video proof.
  
  
• Refunds: Issued only for defective products or errors on our part.
  
  
• Order Cancellations: Once processing begins, orders cannot be canceled. We may cancel orders due to suspected fraud, payment issues, or policy violations.
  
  
• Lost/Damaged Packages: Compensation is provided based on product value, subject to investigation.
  
  

11. Taxes & Compliance

You are responsible for complying with all applicable tax laws, including GST, on purchases made from Drapedesi. We provide tools for tax estimates but recommend consulting a tax advisor for your specific situation.

12. Limitation of Liability

• We do not guarantee uninterrupted, error-free access to our Services.
  
  
• We are not liable for indirect, incidental, or consequential damages from using our Services.
  
  
• Our liability is limited to the amount paid by you for the specific order in question.
  
  

13. Indemnification

You agree to indemnify Drapedesi and its affiliates against any claims, damages, losses, or legal expenses arising from your use of our Services, including any violation of these Terms or third-party rights.

14. Termination of Services

• By User: You may terminate your account at any time. Pending orders must be fulfilled before closure.
  
  
• By Drapedesi: We may suspend or terminate your account for violating these Terms, engaging in fraud, or misusing our Services. No refunds are provided in such cases.
  
  

15. Governing Law & Dispute Resolution

These Terms are governed by Indian laws. Any disputes will be resolved through arbitration under the Indian Arbitration and Conciliation Act, 1996. The arbitration will take place in Kolkata, West Bengal, and the decision will be final and binding.

16. Privacy & Data Protection

Our Privacy Policy explains how we collect, use, and protect your personal data. By using our Services, you agree to our Privacy Policy.

17. Changes to Terms of Service

We may update these Terms at any time. Changes will be posted on Drapedesi.com, and your continued use of our Services constitutes acceptance of the revised Terms.

18. Force Majeure

We are not responsible for delays or failures caused by circumstances beyond our control, including natural disasters, strikes, government actions, or technical issues.

19. Warranty Disclaimer

Drapedesi disclaims all warranties, express or implied, related to:

• Website errors or inaccuracies
  
  
• Damage resulting from your use of the site
  
  
• Unauthorized access to data
  
  
• Interruptions in service
  
  
• Third-party content or advertisements
  
  

We do not endorse or take responsibility for products or services promoted by third parties on our website.

20. Contact Information

For questions or concerns regarding these Terms, please contact us:

Email : drapedesishop@gmail.com